Official Policies

The fine print.

Refund Policy

2021 Convention Refund Dates: 

Prior to 6/1/2021- 50% Refund

After 6/1/2021- NO REFUNDS

Convention Insurance Policy

The NCSG offers optional convention registration insurance for attendees. Purchase of insurance guarantees you to a 100% refund on registration less the insurance fee. Tickets for the opening night event and purchases of patches are non-refundable and not included under this policy. This insurance is per registrant and non-transferable.  If insurance is purchased it must be purchased for every registrant from that company.

Attendee Code of Conduct

Our conference is dedicated to providing a harassment-free conference experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices. We do not tolerate harassment of conference participants in any form. Sexual language and imagery is not appropriate for any conference venue, including talks, workshops, parties, and media. Conference participants violating these rules may be sanctioned or expelled from the conference without a refund at the discretion of the conference organizers.

Harassment includes offensive verbal comments related to gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion, technology choices, sexual images in public spaces, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention.

Convention attendees, speakers, and sponsors asked to stop any harassing behavior are expected to comply immediately.

If an individual engages in harassing behavior, the conference organizers may take any action they deem appropriate, including warning the offender or expulsion from the conference with no refund.

If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of conference staff immediately. Conference staff can be identified as they'll be wearing branded clothing and/or badges.

Conference staff will be happy to help participants contact hotel/venue security or local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the conference. We value your attendance.   |   1255 SW Prairie Trail Pkwy, Ankeny, Iowa 50023

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