Schedule*
Can't catch the live broadcast? No problem!
All sessions will be available On Demand June 18-July 18!
SCHEDULE KEY
Technical Skills-
This icon designates classes that are primarily focused on technical and in the field skills
Business Skills-
This icon designates classes that are primarily focused on business skills
*Schedule as of 6/9/21 and subject to change
Sunday, June 13
Monday, June 14
11:00 AM EST Opening Keynote
"My Brothers Keeper, Humility, Fortitude, and Resilience"
with Johnny Joey Jones
CSIA- 1.5 B | NFI- 1.5 E
12:30 PM EST Lunch Break
2:00 PM EST Breakout Sessions-
"Hearth Industry Core Knowledge: Let's Review the Basic Principles" with Rick Vlahos
CSIA- .75 T .75 C&S | NFI- 1.5 T
"Separate Yourself! : Understanding & Marketing Disease Control in Relation to Home Services"
with Joseph Ochal
CSIA- 1.5 B | NFI- 1.5 E
"Establishing Authority through Branding & Benefiting from Niche Markets" with Daniel Freeman
CSIA- 1.5 B | NFI- 1.5 E
4:00 PM EST Breakout Sessions-
"Your Company’s Fall Protection Plan" with Jim Brewer
CSIA-1 C&S .5H&S | NFI- 1.5 SHL
"The F-Words of Sales - 7 Ways Technicians Lose the Sale" with April DeRossett
CSIA- 1.5 B | NFI- 1.5 E
"Inspections A-Z: Process and Information Gathering" with Steve Scally
CSIA- 1.5 T | NFI- 1.5 T
6:00 PM EST Networking Session-
"Meet your Fellow Sweeps"
6-10PM EST
6:00 PM EST "State Presidents Reception/Mtg."
with NCSG President Tom Hunkele
6:00 PM EST "How to Navigate Virtual Convention"
with NCSG Membership & Events Coordinator Brittney Burton
Tuesday, June 15
Tuesday, June 15
8:00 AM EST General Session-
"Everyday GSD" with Darin Bibeau
CSIA- 1.5 B | NFI- 1.5 E
9:45 AM EST Breakout Session-
"Learning Your Numbers" with Steve Scally
CSIA- 1.5 B | NFI- 1.5 E
"Drive More Reviews, Referrals and Loyalty" with Laura Nelson
CSIA- 1.5 B | NFI- 1.5 E
1:00 PM EST NCSG Trade Show sponsored by Copperfield (Trade Show will close at 6pm)
CSIA .25-T, .25-C&S, .25-H&S, .25-C&L
6:00 PM EST Networking Session-
"Technical Discussion"
6-10PM EST
Wednesday, June 16
9:00 AM EST NCSG Trade Show sponsored by Copperfield (Trade Show will close at 12pm)
CSIA .25-T, .25-C&S, .25-H&S, .25-C&L
1:30 PM EST Breakout Session-
"How Decorative Chimney Shrouds Cause Chimney Fires" with Derek Lidstrom
CSIA- 1.5 C&S | NFI- 1.5 T
"Zen and the Art of Chimney Maintenance" with Blume
CSIA- .75 B .75 C&L | NFI- 1.5 E
"Pricing for Wealth and Retirement " with Robert Berry
CSIA- 1.5 B | NFI- 1.5 E
3:15 PM EST Breakout Session-
"Proflame Gas Control System" with Jim Brewer
CSIA- 1.5 T | NFI- 1.5 T
"Don’t Kill Your Golden Goose – Protect & Perpetuate Your Business" with Larry Oxenham
CSIA- .75 C&L .75 B | NFI- 1.5 E
6:00 PM EST Networking Session-
"Business Discussion"
6-10PM EST
Thursday, June 17
9:00 AM EST Breakout Sessions-
"Wardenclyffe Hearth Lab Testing Update" with John Meredith and Chris Prior
CSIA- 1.5 T | NFI- 1.5 SHL
“Improve Customer Satisfaction with EPA’s Burn Wise Educational Materials” with Larry Brockman
CSIA- 1.5 C&L | NFI- 1.5 E
10:30 AM EST Coffee Break
11:00 AM EST Breakout Sessions-
"The Customer Journey Through Your Business " with Taylor Hill and Carter Harkins
CSIA- 1.5 B | NFI- 1.5 E
“Service and Installation Skill Sets” with Martin Aube
CSIA- 1.5 B | NFI- 1.5 E
2:00 PM EST Closing Keynote
"No One Outranks Safety" with Morgan Luttrell
CSIA- 1.5 H&S | NFI- 1.5 SHL
6:00 PM EST Networking Session-
"Meet Your Fellow Sweeps"
6-10PM EST