*Schedule as of 11/20/20 and subject to change

Wednesday, March 17

9:00 AM          NCSG Annual Meeting

9:45 AM          Coffee Break

10:00 AM        CSIA Informational Meeting

11:00 AM        "No One Outranks Safety" with Morgan Luttrell

CSIA- 1.5 H&S | NFI- 1.5 SHL

12:30 PM        Lunch Break

2:00 PM          Breakout Sessions-

                         "Hearth Industry Core Knowledge: Let's Review the Basic Principles" with Rick Vlahos

                          CSIA- .75 T .75 C&S | NFI- 1.5 T


                         "Clinical Microbiology 101" with Joseph Ochal

                          CSIA- 1.5 B | NFI- 1.5 E  


                         "Establishing Authority through Branding & Benefiting from Niche Markets" with Daniel Freeman

                          CSIA- 1.5 B | NFI- 1.5 E  


4:00 PM           Breakout Sessions-

                          "Your Company’s Fall Protection Plan" with Jim Brewer

                           CSIA-1 C&S .5H&S | NFI- 1.5 SHL


                          "The F-Words of Sales - 7 Ways Technicians Loose the Sale" with April DeRossett

                           CSIA- 1.5 B | NFI- 1.5 E


                          "Inspections A-Z: Process and Information Gathering" with Steve Scally

                           CSIA- 1.5 T | NFI- 1.5 T



Technical Skills-

This icon designates classes that are primarily focused on technical and in the field skills

Business Skills-

This icon designates classes that are primarily focused on business skills

Thursday, March 18

8:00 AM            General Session- 

                          "Everyday GSD" with Darin Bibeau

                          CSIA- 1.5 B | NFI- 1.5 E 


9:45 AM          Breakout Session- 

                         "Fire Investigations - What a Sweep Should Know" with Jim Jennings


                          "Learning Your Numbers" with Steve Scally

                           CSIA- 1.5 B | NFI- 1.5 E

                          "Drive More Reviews, Referrals and Loyalty" with Laura Nelson

                           CSIA- 1.5 B | NFI- 1.5 E


1:00 PM          NCSG Trade Show (Trade Show will close at 6pm) 

      CSIA .25-T, .25-C&S, .25-H&S, .25-C&L

Friday, March 19

7:30 AM          Chimney Chase 5k (Virtual)

                        CSIA- 1 H&S

9:00 AM          Trade Show (Trade Show will close at 12pm)

      CSIA .25-T, .25-C&S, .25-H&S, .25-C&L

1:30 PM          Breakout Session-

                         "How Decorative Chimney Shrouds Cause Chimney Fires" with Derek Lidstrom

                          CSIA- 1.5 C&S | NFI- 1.5 T


                         "Zen and the Art of Chimney Maintenance" with Blume

                          CSIA- .75 C&L | NFI- 1.5 E


                         "Pricing for Wealth and Retirement " with Robert Berry

                         CSIA- 1.5 B | NFI- 1.5 E

3:15 PM          Breakout Session-

                        "How to Turn Free Estimates into Paid Inspections " with John Ceaser

                         CSIA- 1.5 B | NFI- 1.5 E


                         "Proflame Gas Control System" with Jim Brewer

                          CSIA- 1.5 T | NFI- 1.5 T


                         "Don’t Kill Your Golden Goose – Protect & Perpetuate Your Business" with Larry Oxenham

                          CSIA- .75 C&L .75 B | NFI- 1.5 E


Saturday, March 20

9:00 AM          Breakout Sessions-

                         "Your Prospective & How It Affects the Bottom Line" with Tommy Nelms

                          CSIA- .75 C&L .75B | NFI- 1.5 E

                         "Wardenclyffe Hearth Lab Testing Update ?" with John Meredith

                          CSIA- 1.5 T | NFI- 1.5 SHL

                         “Improve Customer Satisfaction with EPA’s Burn Wise Educational Materials” with Larry Brockman

                           CSIA- 1.5 C&L | NFI- 1.5 E


10:30 AM        Coffee Break   


11:00 AM        Breakout Sessions-

                         "The Customer Journey Through Your Business " with Taylor Hill

                          CSIA- 1.5 B | NFI- 1.5 E

                          "Injury Prevention in the Workplace" with Taryn and Jonathan Gill

                           CSIA- .75 T .25 H&S  .25 C&S | NFI- 1.5 SHL

                         “Service and Installation Skill Sets” with Martin Aube

                           CSIA- 1.5 B | NFI- 1.5 E                           

2:00 PM          Closing Keynote

                         "My Brother's Keeper" with Johnny "Joey" Jones

                           CSIA- 1.5 B | NFI- 1.5 E

              |   2155 Commercial Drive Plainfield, IN 46168

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